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                           Brand New? 
                          Can you confirm all the following points?
  
                          
                            - Absolutely no marks or scratches
 
                            - Screen seal present
 
                            - All accessories present
 
                            - Original manufacturer's box in good condition
 
                            - IMEI number on box matches that on phone
 
                            - Call timer is at zero and phone holds no data
 
                            - No calls made or received
 
                            - No refurbishment or reconditioning of phone
 
                           
                          
                          
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                           Working Phone? 
                          Can you confirm all the following points?
  
                          
                            - No missing, damages or cracked parts
 
                            - Stylus included (where applicable)
 
                            - Fully functional, powers up ok
 
                            - Able to make and receive calls
 
                            - No PIN lock in place
 
                            - Keypad and additional buttons working
 
                            - Bluetooth, camera, wireless and other functionality ok
 
                            - Display clear and fully intact - no fading, missing pixels etc
 
                            - Free from water damage including that caused by weather, condensation
 
                            - Any flip or slider mechanism is in full working order
 
                           
                          
                          
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                           Non-working Phone? 
                          Although we're happy to receive phones that don't work, they still need to meet the following criteria:
  
                          
                            - Not crushed, broken in half or bent
 
                            - Not liquid damaged
 
                            - Not missing a camera, LCD or another integral part
 
                            - Not stolen or barred
 
                           
                          
                          
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